Privacy Policy

1. Information We Collect

We may collect the following types of information when you fill out a quote request, contact us, or use our website:

• Contact information such as your name, company name, phone number, and email address.
• Service details, including vehicle or fleet information and the type of repair or transportation requested.
• Technical information such as IP address, browser type, device information, and pages visited.
• Communications between you and CONTINEX Inc., including emails and phone messages.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes for transportation, fleet, or repair services.
• Schedule, perform, and bill for services.
• Communicate with you about your account, appointments, or service updates.
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our rights.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to understand how visitors use the site, remember preferences, and improve functionality. You can adjust your browser settings to refuse cookies, but some features of the site may not work as intended.

4. Third-Party Service Providers

We may share information with trusted third-party service providers who help us operate our business, such as website hosting, email delivery, payment processing, or analytics. These providers are contractually required to keep your information confidential and secure, and to use it only for the services they provide to us.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us using the information below. We will respond to reasonable requests in accordance with applicable law.

7. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Phone: +1 (773) 325-1700
• Email: info@continextrucking.com
• Location: Chicago, Illinois